Chris & Jess Scott-Thomas, Clarity

12.30pm: Why fixing one thing can grow your business

The six places growth gets blocked, how to spot which one is yours and why it hasn’t been fixed yet.

Most business owners work hard on lots of things at once, then wonder why growth has levelled off. Usually one thing is holding everything else back, and it’s rarely the thing you think.

In 20 minutes, Chris & Jess Scott-Thomas from Clarity will show you the six places growth gets blocked, how to spot which one is yours, and why it hasn’t been fixed yet. You’ll leave with three questions to answer and one clear next move.

For any business, at any stage.

About Chris Scott-Thomas

I spent years watching other people run businesses and thinking: I could do that. Eventually I stopped watching. I walked away from a good salary and flexible hours, with a family of four depending on me, because I didn’t want to spend the rest of my career doing the easy thing.

Since then I’ve built teams, advised founders, stepped into senior leadership work, and made expensive mistakes. What I’ve learned is that the hardest part of running a business isn’t the work. It’s making the right calls at the right time, and not letting yourself hide in the busy ones.

I’m direct, I move fast, and I don’t let people stay comfortable in problems they could solve. I’ll tell you what I see, explain why it matters, and keep the focus on the decision that moves the business forward.

About Jess Scott-Thomas

I’ve spent 20 years in retail, hospitality, and customer service — seeing every kind of business mistake you can imagine, and the real cost: low morale, frustrated teams, and missed potential.

I’ve built teams, turned around loss-making businesses, and rebuilt cultures from the ground up. What I know is what it takes to get a team performing — not from a boardroom, but from the floor.

Starting Clarity. with Chris meant walking away from a steady salary. I did it because I could see what was possible — and I didn’t want to keep watching other people’s businesses struggle with problems I knew how to fix.

I speak simply and won’t sugarcoat. If something isn’t working in your team or operations, I’ll get underneath it with you, find where it is breaking down, and turn that into practical change.

Book your free places at this session now

View all the free workshops taking place at Bradford Business Fair 2026